If you have any questions pertaining to the installation, setup, or authorization of your software, please contact your professor or use one of the following resources:
After you have searched the above resources for your problem, if you can’t find a solution then PLEASE USE THE FORM TO CONTACT GEOPLAN. Include the following information in your inquiry:
Name / Phone Number / Time you can be reached / Description of the Problem / Screen shots of error message
Please note, the ESRI Site License does not provide tech support for Education Edition software. The GeoPlan Center simply makes this software available and while we certainly want to help each and every student, we don’t have the time or resources to do so. Because of this it may take up to several days for us to get back to you with tech support.
Another possible solution is using UF-Apps!