ArcGIS Pro
Confirm you are using single sign-on for login, use these instructions.
If the above login method doesn’t fix your problem, continue on to these instructions:
First, determine licensing details
- open arcgis pro > settings > licensing > note whether you are Basic/Standard/Advanced
- open arcgis pro > settings > licensing > configure you licensing options > note whether your License Type is set to single use, named user, or concurrent use
if Level = Advanced and Type = Concurrent Use License, follow these instructions for a fix:
launch arcgis pro > settings > licensing > configure you licensing options > check box for spatial analyst
if Level = Basic and Type = Named User, follow these instructions
- settings > licensing > configure you licensing options > set license type to “concurrent use” > set license level to to Advanced > arcgis pro will hopefully reboot
- open arcgis pro (it should have started automatically) > settings > licensing > configure you licensing options > set license type to “named user license”
- use these instructions for login
ArcGIS Pro (UFApps)
launch ArcGIS Pro from UFApps > settings > licensing > configure you licensing options > check box for spatial analyst
ArcMap
You should no longer be using ArcMap. Please read this post for transitioning from ArcMap to ArcPro.
Do the following in both ArcMap and ArcCatalog:
tools > extensions > make sure Spatial Analyst box is checked.
If the check boxes for spatial analyst are not present, then you need to do the following:
Acquire the source ArcGIS software and put DVD into your computer > navigate to windows control panel > Add or Remove Programs > click the ArcGIS Desktop “Change/Remove” button > follow instructions to add spatial analyst extension > then do the following in both ArcMap and ArcCatalog: tools > extensions > make sure spatial analyst box is checked.