Have questions about Esri related Software at UF?
We have answers.
Login and Authentication
How do I login to Esri products using my Gatorlink?
To use your Gatorlink account for Esri software Logins (including ArcGIS Online, ArcGIS Pro, another other software), please see this page.
How do I change or recover my Esri Password?
We can’t change your Esri password because it’s tied to your GatorLink account. You should be using the same login you use for the majority of other UF related business. For instructions on how to use your Gatorlink to login to Esri products, please see this page. If you don’t know or have forgot your Gatorlink credentials, please see this page for more information from UFIT.
Licensing Info and Costs
- Why is there a charge for licenses?
- What is the yearly cost for an ESRI license?
- Who is the point of contact for my unit?
- How much does Esri software cost for students?
Why is there a charge for licenses?
The State has decreased the budget allocation for the UF site license for ESRI software. As a result, there is a shortfall in the amount owed to ESRI for the site license, and a user fee is being implemented to cover the shortfall.
What is the yearly cost for an ESRI license?
The license cost is $500.
ESRI License Costs
- Level 1 – $500
Unlimited seats for Desktop GIS (ArcGIS Pro) and ArcGIS Online (AGOL). In addition, access to all other ESRI products including ArcGIS Server (including SDE), ArcPad, Business Analyst and any other product included under ESRI site license.
Students using Esri software for class purposes can have access to the software for free. If students are using the software for grant funded research, they should contact the point of contact for their unit.
Please note: As of April 2024 there is no longer an option of level 3.
Who is the point of contact for my unit?
GeoPlan maintains one point of contact for each UF Unit that uses the Esri Site License. This point of contact will be in charge of distributing licensing, software links, and other Esri related information to Esri users in their unit. Other duties include: making sure annual payment towards site license is made, and coordinating with GeoPlan if one of their users needs to make a tech support request. To determine the point of contact in your unit, please contact GeoPlan.
How much does Esri software cost for students?
Current University of Florida students with a .ufl.edu email are entitled to free Esri software as long as the software is used for non-grant funded research or coursework. The software must be installed on your own personally owned computer. The following softwares are available for student use:
- ArcGIS Pro
- ArcGIS Online (AGOL)
General Questions
- Does ArcGIS Pro Work on a Mac?
- Why is spatial analyst not working?
- Why can I no longer log into ArcGIS Pro?
- How do I install ArcGIS Pro when faced with the “failed to find ArcPro.cab” error?
- What software is avaliable under the Esri Site License?
- How do I enable group-editing of Storymaps and other AGOL items?
- How do I transfer AGOL content to another user?
Does ArcGIS Pro Work on a Mac?
Esri Desktop products such as ArcGIS Desktop and ArcGIS Pro were not designed to run on a Mac. We highly recommend running ArcGIS software on a windows computer. In some cases, it may be possible to get the software installed, but results may vary on how well the software performs.
Recommendations from Esri for ArcGIS Pro
Blog post from Esri for ArcGIS Desktop and ArcGIS Pro
You can also access ArcGIS Pro via UFApps, which could be your key to success. Make sure you consult with your department’s GIS professor to get some tips on how to use M and R Drives through UFApps.
Why can I no longer log into ArcGIS Pro?
Watch our video to learn how to log in to ArcGIS Pro using your GatorLink credentials. Any known issues and their fixes will be included on this page as well.
If you were using a concurrent license for ArcGIS Pro, it was phased out November 2024, alongside all ArcMap licenses. These changes are detailed in this blog post. You will now need to set up a Named User License, which you can read about here.
You can learn more information on our Sunsetting ArcMap page.
How do I install ArcGIS Pro when faced with the “failed to find ArcPro.cab” error?
This issue has been identified in Windows 11 machines which store the Desktop in OneDrive. Typically, this occurs when the path name uses non-Cyrillic characters.
To correct this issue, create a new folder on your computer’s C: drive named ArcProDownload and install ArcPro there.
What software is available under the Esri Site License?
The majority of software used under the site Esri Site License is ArcGIS Pro and AGOL. Many other packages are also included as part of the site license. For this software, please have your Point of Contact get in touch with GeoPlan. Not sure who your Point of Contact is? Contact GeoPlan.
- ArcGIS Enterprise Including ArcGIS Server (limited licenses available for Portal)
- Business Analyst Desktop
- City Engine
- Esri Data Products
- Xtools Pro
How do I transfer AGOL content to another user?
Transferring content can only be done with members that are part of the UF AGOL org. If both users are in the org and both users have had their role upgraded to Researcher or Student, then users can transfer content without the assistance of an administrator. See this Esri blog post for details. If you currently have the Publisher role, then you will need to contact GeoPlan to have your account upgraded. If the user that owns the content is no longer at the org, then you will need to contact GeoPlan and request the content be transferred by an admin.
Other Software
How can I get a copy of ERDAS IMAGINE?
The contact for all LEICA/ERDAS related products and licenses is Joe Aufmuth.
Is XTools available for campus use?
Thanks to a handful of departments and centers around campus, XTools Pro is available for University of Florida owned computers. For more information on xtools, please see their website: http://www.xtoolspro.com/. If you would like to acquire Xtools Pro, please first run the trial version that can be found at the XTools website. If you still would like the software, then please contact GeoPlan.
Training and ESRI User Conference
How do I access free Esri Training?
https://www.esri.com/training/catalog/search/ > Sign In > Choose “Your ArcGIS organization’s URL” > enter “ufl” > University of Florida > enter GatorLink Credentials
Are there any free passes to the Esri Conference?
Yes, UF has 5 complimentary passes. Please see this page for more info on obtaining a pass.